Frequent Questions
Contact us for more information.
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What kind of pets do you allow? Do you permit exotic pets?No exotic pets; please see restrictions below
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How many pets may I have?Two per apartment
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Are there any deposits, special fees, or monthly charges to have a pet?Yes, a $400 nonrefundable pet fee; pets cannot exceed 40 lbs. Restricted breed restrictions apply
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What must I bring with me to tour an apartment?Valid government issued picture ID (18 Years and over)
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What are your fees and monthly charges?Application fee of $50/ $55 (joint application); $75 administrative fee at the time of application Security deposit varies depending on floor plan chosen; monthly rent as listed on signed lease and additional fees may be added such as covered parking, storage and garage
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What are the income and credit qualifications?Income must be equivalent to three times the amount of the monthly rent or over; positive credit, rental history, no felonies or evictions
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What is acceptable “proof of income” to sign a lease?Three recent check stubs, W-2’s, Offer letter from employer
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What happens if I qualify for an apartment, but my roommate does not?A new cosigner may be obtained/must qualify or under rental criteria
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Is my security deposit totally refundable?Deposit is refundable; determining final move out and fulfillment of lease term
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If I get a job transfer, can I break the lease?A thirty-day notice is still required and must be given on or before the 1st in writing; A reletting fee of 85% is due for breaking the lease contract; resident is still responsible for rent until a qualifying leaseholder takes over the unit
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Can I change to a month-to-month lease plan after my first year?Yes, Market rent will apply plus an additional Month to Month fee of $200
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What utilities are included in my lease?None
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How long is the term of the lease?6-12 Month lease options
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Do you accept leases for short terms?A minimum of three month lease are acceptable; additional $200 short-term lease applies monthly as well
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Am I required to have renters insurance?No, but it is recommended
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Do you offer furnished apartments?No
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Do you offer corporate apartments?No
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If something needs to be repaired in my apartment, how do I report it?All service requests are submitted to our office by phone, email or in writing
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When is my rent payment due?The 1st of every month
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What day of the month am I liable for a late charge?The 4th of every month
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Will you accept electronic payments from my bank?Not at this time
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Is there a place where I can pay my rent after office hours?Our rent drop slot
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There is a person who might be staying with me for a while, is that permitted by the lease?Yes for more than 7 consecutive days without our prior consent, and more than twice that many days in a month. Applicants over the age of 18 must fill out application; application fee will apply
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Do you have reserved parking?Yes, $25 monthly fee
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I have a motorcycle, where can I park it?Any open parking space; $20 additional a month for a reserved covered parking
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My children live with me in the summer; do I need to notify your office when they arrive?Yes
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Can I install my satellite dish at my apartment?Yes, apartment must have a patio/balcony and be facing south in order to receive a signal. Additional deposit of $150 is required as well as renter’s insurance of $100,000. Satellite dish must be professionally installed inside patio/balcony
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Do you have cable services?Yes, Broadstar
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Does the property have a fitness center?Yes
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Does the property have a swimming pool?Yes, two
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Does the property offer on-site recycling?Not at this time
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Are gas grills permitted at your property?No
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Is there any additional storage space available at your property?Yes, 10x10 storage room rentals available onsite for an additional $75 monthly
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Are residents permitted to paint their apartment?No
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Will you accept my delivery packages for me?Yes
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Do you have a list of Preferred Employers?2% Medical, law enforcement, Educators monthly discount
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Where do I register to Vote?www.cohidalgo.tx.us Address: 101 S. 10th Avenue, Edinburg, TX. 78539
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How is your property different from the competition?1) Excellent location 2) Tropical landscaping 3) Eight floor plans to choose from
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Is there a fee for the Luxer One packaging lockers?Only a one time fee of $20.
